+61 0468 469 585
Last updated: December 16, 2024
Welcome to Lotus Computers. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lotuscomputers.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site.
We collect information that you provide directly to us when you:
Register for an account
Make a purchase
Sign up for our newsletter
Contact our customer service
Participate in a survey or contest
The personal information we collect may include:
Name
Email address
Phone number
Mailing address
Payment information (credit card numbers, bank account details)
Any other information you choose to provide
We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:
Device and usage information
IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
Information about how and when you use our Site
We use personal information collected via our Site for a variety of business purposes described below:
To provide and maintain our Service
To process your orders and manage your account
To send you order confirmations and updates
To respond to your customer service requests
To send you marketing and promotional communications
To improve our Site and develop new products, services, features, and functionality
To prevent fraudulent transactions, monitor against theft, and protect against criminal activity
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
With third-party service providers to facilitate our Service
To comply with legal obligations
To protect and defend our rights and property
With your consent or at your direction
Under the Australian Privacy Act 1988 (Cth), you have the right to:
Access your personal information
Correct your personal information
Request deletion of your personal information
Object to the processing of your personal information
Request restrictions on the processing of your personal information
Request the transfer of your personal information
Withdraw your consent
To exercise any of these rights, please get in touch with us using the details provided in the “Contact Us” section of this policy.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our Site may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review every site’s privacy policy.
Our Service does not address anyone under 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.
If you have any questions about this Privacy Policy, please get in touch with us:
By email: privacy@lotuscomputers.com.au
By phone: +61 0468 469 585
By mail: 377 Kent Street, Suite #1091, Sydney, NSW 2000, Australia
If you have a complaint about how we have collected or handled your personal information, please get in touch with our Privacy Officer (contact details above). We will endeavour, in the first instance, to deal with your complaint and take action to resolve the matter.
Suppose your complaint cannot be resolved in the first instance. In that case, we will ask you to lodge a formal complaint in writing, explaining the circumstances of the matter you are complaining about, how you believe your privacy has been interfered with and how you believe your complaint should be resolved.
If unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC). For more information, visit www.oaic.gov.au.